TERMS & CONDITIONS

• Customers entering the pool with their dog/s do so at their own risk.

• Children are welcome to spectate if accompanied by an additional adult, but they are not allowed in the pool or on the platform.

• All dogs must be fully vaccinated or titre tested.

• All dogs must be kept on leads and under control to and from the pool area.

• You agree to us using photos and videos of you and your dog/s for promotional purposes unless you specifically advise otherwise before your session. All images are property of Swimdogs and are copyrighted by law. None of them can be copied, used, or published for personal or commercial purposes without Swimdogs clear permission to do so. Swimdogs reserves the right to use all of Client’s images on website, social media, or any other related marketing material.

• We have no control over the release of photos and videos put on social media by other customers visiting the dog pool.

• You are responsible for clearing up after your dog.

• Cancellations can be made up to 48 hours before the session with full refund.

• Cancellations made after this will still be charged at the full rate.

• Dogs with injuries, health problems or recovering from surgery must have written permission to swim from your own vet.

• Your 30 minute session includes time taken entering and exiting the pool.

• Any dog booked showing signs of aggression will be asked to leave.

• Payment must be made at time of booking.